Privacy Policy
Last updated: March 27, 2026
Our Commitment to Privacy
RankVersus (“we,” “us,” or “our”) operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive gaming platform.
By using RankVersus, you understand and agree that your information may be collected, processed, and stored in the Philippines and in other countries where our service providers operate, in accordance with Philippine data protection laws.
Data Privacy Act Compliance
Your Rights as Data Subject
Under RA 10173, you have the following rights regarding your personal data:
- Right to be informed - Know what personal data is being collected
- Right to access - Obtain access to your personal data
- Right to object - Object to processing of your personal data
- Right to erasure - Request deletion of your personal data
- Right to rectify - Correct inaccurate personal data
- Right to data portability - Transfer your data to another service
- Right to file a complaint - Report privacy violations to the NPC
Our Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee compliance with the Data Privacy Act. You may contact our DPO at dpo@rankversus.com for any privacy-related concerns.
Information We Collect
Personal Information
- Account Information: Name, email address, username, password
- Profile Information: Profile picture, first name, last name, bio
- Contact Information: Email address for account communications
- Identification: Government-issued ID (for verification, if required)
Gaming and Performance Data
- Match History: Records of games played, outcomes, scores
- ELO Ratings: Skill ratings and ranking information
- Statistics: Win/loss records, performance metrics
- Arbiter Performance: Records of matches arbitrated
Technical Data
- Device Information: IP address, device type, browser information
- Usage Data: Pages visited, time spent, features used
- Cookies and Tracking: Session data, preferences
- Location Data: General location for matchmaking (with consent)
How We Use Your Information
Primary Purposes
- Service Provision: Provide and maintain the gaming platform
- Account Management: Create and manage user accounts
- Matchmaking: Connect players for competitive matches
- Ranking System: Calculate and display ELO ratings and rankings
- Communication: Send important service notifications
Secondary Purposes
- Service Improvement: Analyze usage patterns to enhance features
- Security: Detect and prevent fraud, cheating, and abuse
- Legal Compliance: Comply with Philippine laws and regulations
- Research: Analyze gaming trends and user behavior (anonymized data)
Data Sharing and Disclosure
We Do Not Sell Your Data
RankVersus does not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: Third-party services necessary for platform operation
- Legal Requirements: When required by Philippine law or court order
- Safety and Security: To protect users and prevent illegal activities
- Business Transfer: In case of merger, acquisition, or sale of assets
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, in accordance with the National Privacy Commission's guidelines.
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data privacy and security
- Incident response procedures for data breaches
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you in accordance with the requirements of the Data Privacy Act and National Privacy Commission guidelines.
Cookies and Tracking Technologies
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Authentication Cookies: Keep you logged in to your account
- Performance Cookies: Help us understand how you use our service
- Functional Cookies: Remember your preferences and settings
Cookie Consent
We use cookie consent mechanisms to comply with privacy regulations. You can control cookie settings through your browser preferences.
Data Retention
Retention Periods
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Data: Retained while your account is active
- Match History: Retained for ranking and historical purposes
- Transaction Records: Retained for 7 years for legal compliance
- Deleted Accounts: Data anonymized or deleted within 30 days
International Data Transfers
Your personal data may be transferred to and processed in countries outside the Philippines. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other legally recognized mechanisms under Philippine data protection law.
Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.
Exercising Your Privacy Rights
How to Exercise Your Rights
To exercise your rights under the Data Privacy Act, please contact us at:
Email: privacy@rankversus.com
Mail: Data Protection Officer, RankVersus, Philippines
Response Time
We will respond to your privacy-related requests within thirty (30) days, unless an extension is necessary and permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Significant changes will be communicated through email or prominent notices on our platform.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer: dpo@rankversus.com
Privacy Inquiries: privacy@rankversus.com
General Support: support@rankversus.com
Address: Philippines
National Privacy Commission
If you believe your privacy rights have been violated and our response is unsatisfactory, you have the right to file a complaint with the National Privacy Commission of the Philippines:
Website: www.privacy.gov.ph
Email: complaints@privacy.gov.ph
Hotline: (02) 8236-6326
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines.